CORRECTIVE AND PREVENTIVE ACTION SYSTEM
Non Conformance Advice pays big dividends by improving product and service quality, enhancing customer satisfaction and reducing company losses. In order for a NCA to be effective, it must address: • A detailed statement of the non-conformity or adverse situation • The Direct Cause of the problem • Proposed immediate corrective action with target date • Verification of immediate corrective action taken • Analysis to establish the Root Cause • Proposed root cause corrective action (preventive action) with target date • Verification of root cause corrective action taken • Close out of the total action • Follow-up audit as required NOTE: The above applies to ABC and its suppliers / subcontractors. Typical corrective action examples are: • Training or re-training. • Enhanced supervision. • Process modifications. • Disciplinary measures.
Document Number	Document Name “Click below to access the document”	Signed master kept with :File Location / Name	Revision Status	Issue Date	Document Retention Period
NDP-QMS-04-012	Corrective, Preventative, Amendment & Non-Conformance	Filed in the QMS portal in the E-Filling system under the Quality Management System folder	0		1 year
NDP-QMS-04-0013	Action Tracker	Filed on the QMS	0		1 year
Please Click Here to view all the open or closed Amendment Requests